Política de privacidade

Privacy Policy

This Privacy Policy describes how the Nisiowelt store (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase at nisiowelt.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” mean you as a user of the Services, whether you are a customer, site visitor, or any other individual whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we regularly collect personal information about you from various sources, as outlined below, including in the last 12 months. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or third parties.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be associated with you. The sections below describe the categories and specific types of personal information we collect.

Information You Provide Directly

Information you submit directly through our Services may include:

• Contact information, including your name, address, phone number, and email address.

• Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information, including your username, password, security questions, and other information used for account security purposes.

• Customer service information, including the contents of messages you send us through the Services.

Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but this could affect your ability to use those features.

Information We Collect Automatically

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). We may use cookies, pixels, and similar technologies (“Cookies”) to do this. Usage Data may include details about how you access and use our Site and your account, device information, browser information, network connection details, your IP address, and other data related to your interactions with the Services.

Information Obtained from Third Parties

We may also obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

• Companies that support our Site and Services, like Shopify.

• Our payment processors, who collect payment information (e.g., bank account, credit/debit card information, billing address) to process your payment and fulfill your orders.

• When you visit our Site, open or click on emails we send, or interact with our Services or ads, we or third parties may automatically collect certain data using online tracking technologies like pixels, web beacons, SDKs, third-party libraries, and cookies.

Any information obtained from third parties will be handled according to this Privacy Policy. See also the section below on Third-Party Sites and Links.

How We Use Your Personal Information

Providing Products and Services:
We use your personal information to provide the Services, including processing payments, fulfilling orders, sending account-related notifications, organizing shipping, handling returns and exchanges, and offering account-related features. We may also enhance your shopping experience by allowing Shopify to link your account to other Shopify services you choose to use, as governed by Shopify’s Privacy Policy.

Marketing and Advertising:
We may use your personal information for promotional and marketing purposes, such as sending marketing emails, texts, or mail, and delivering ads. This includes customizing advertising on our Site and third-party sites. For EEA residents, the legal basis for this processing is our legitimate interest under Art. 6 (1)(f) of the GDPR.

Security and Fraud Prevention:
We use your personal information to detect, investigate, and act against fraud, illegal activities, or security threats. If you create an account, you are responsible for keeping your login credentials secure. Contact us immediately if you believe your account has been compromised. For EEA residents, this processing is based on our legitimate interest under Art. 6 (1)(f) GDPR.

Communication and Service Improvement:
We use your personal information to provide customer service and improve our Services, which is in our legitimate interest under Art. 6 (1)(f) GDPR.

Cookies

We use Cookies to improve our Site and Services (e.g., remembering preferences), perform analytics, and understand user interactions. For details, see: https://www.shopify.com/legal/cookies.

You can manage cookie settings through your browser. Blocking cookies may impact functionality and availability of the Services.

We also honor the Global Privacy Control (GPC) signal. For more information, visit https://globalprivacycontrol.org/.

How We Disclose Personal Information

We may disclose your personal information to third parties for contractual obligations, legitimate business reasons, and as outlined in this Privacy Policy, such as:

• Service providers (e.g., IT management, payments, order fulfillment, customer service).

• Business and marketing partners, under their own privacy policies.

• With your consent (e.g., shipping products or social media login integrations).

• Affiliates or our corporate group.

• As part of a business transaction (e.g., merger), to comply with legal obligations, enforce terms, or protect rights.

In the past 12 months, we have disclosed the following categories of personal and sensitive information for the purposes described above:

We do not use or disclose sensitive personal information without your consent or to infer characteristics.

With your consent, we may "sell" or "share" (as defined by applicable law) personal information for advertising and marketing. In the past 12 months, we’ve done so as follows:

Third-Party Sites and Links

Our Site may contain links to third-party sites. We are not responsible for their privacy or security practices. Please review their privacy policies.

Children’s Information

The Services are not intended for children, and we do not knowingly collect personal data from minors. If your child has provided personal data, contact us to delete it.

To our knowledge, we do not "sell" or "share" the personal information of individuals under 16 years of age.

Security and Data Retention

No security is perfect. Do not send sensitive info through unsecured channels.
We retain your data based on factors like account maintenance, service delivery, legal obligations, and dispute resolution.

Your Rights

Depending on your location, your rights may include:

• Access to your data

• Deletion of your data

• Correction of inaccurate data

• Data portability

• Opt-out of sale/sharing/targeted advertising

• Restriction of processing

• Withdraw consent

• Appeal processing denials

• Communication preferences management

You may exercise these rights via the Site or by contacting us. We may verify your identity first.

We do not discriminate against you for exercising these rights. You may also authorize an agent to act on your behalf, provided they verify their authority.

Complaints

If you have complaints about our handling of your data, contact us. If you're not satisfied, you may have the right to appeal or contact a data protection authority (e.g., EEA list).

International Users

We may transfer, store, and process your data outside your country. We rely on standard contractual clauses or similar legal mechanisms when transferring data outside the EU or UK.

Contact

If you have any questions about this Privacy Policy or want to exercise your rights, email us at:
nisiowelt@hotmail.com

Unless otherwise specified, we are the data controller for your personal information under applicable data protection laws.